Maintenance & Support

Why unmaintained software is a liability that grows quietly

Software doesn't stay working on its own. Dependencies accumulate security vulnerabilities. APIs change or deprecate. Browsers update and break edge cases. Databases fill up. Performance degrades gradually until suddenly it's a crisis. The gap between "working" and "secure and current" widens every month you don't maintain it.

Most companies discover this the hard way — a security notification, a broken feature after a third-party update, or a performance degradation that's been building for six months. By then the backlog of maintenance work is large, urgent, and expensive to address all at once.

Regular maintenance turns that crisis into a routine. Dependencies stay current. Security issues are caught early. Performance regressions are identified before users notice. The cost of ongoing maintenance is a fraction of the cost of emergency remediation.

How I provide maintenance and support

I maintain products on a retainer basis with monthly check-ins and a clear scope of what's covered.

• Dependency audits and updates monthly — security patches immediately, minor updates on a schedule
• Performance monitoring with alerting so degradations are caught proactively, not reactively
• Bug fixes and small feature work included in the retainer scope so changes don't require a new contract
• Monthly report covering what was done, what was found, and what's on the horizon

You'll always know the state of your product. No surprises, no emergency calls about something that could have been caught weeks ago.